Terms & Conditions


Cell Blue Book offers services through which you can sell, donate or recycle choice electronic products after receiving a quote from us. By utilizing Cell Blue Book's website you agree to abide by the proceeding terms and conditions in order to use our services. Cell Blue Book will make every effort to ensure the accuracy of all information you receive in relation to the product(s) you contact us regarding. From time to time, however, there may be clerical errors, technical discrepancies, errors in price quotes, or accidental omissions. As such, Cell Blue Book reserves the right, at any time prior to your pay-out(s), to correct and/or adjust the error. If Cell Blue Book corrects an error that directly effects the amount quoted in your settlement offer, Cell Blue Book will provide you with the following two options:

(a) Agree to the adjustment(s) and continue on with the transaction based on the corrected information.

(b) Cancel the transaction, in which case Cell Blue Book will promptly return your item(s).

By visiting our website, setting up a user account, or participating in our services, you thereby agree to the following terms and conditions. These terms are a legal agreement between yourself and Cell Blue Book. Cell Blue Book maintains content specific to our company such as images, logos, and other content specific to our website and business. All trademarks, logos and copyrighted information contained on our website are the property of their respective owner. Cell Blue Book retains all rights (including intellectual property rights), company name and interest in the website, technology, and all underlying data including but not limited to the CBB logos, designs, text, images, blog, trademarks and the layout of the website.

You may not use or distribute any content received through the site without the direct authorization of Cell Blue Book. You thereby also agree not to publish, reproduce or copy, in whole or in part, the content available through the website. Additionally, you will not use the contents of Cell Blue Book for any unlawful cause, collect information about the company without its express consent, nor add or use ActiveX, Java, Javascript, cookies, web beacons or other tracking technologies while utilizing Cell Blue Book. You may not use information found on our interface to send spam. Lastly, you agree that you will not use any robot, spider, scraper or any other automated means to access the Cell Blue Book nor harvest any content from within. By submitting your personal details during registration, you thereby agree and affirm that all contact information provided to CBB, including (but not limited to) your full name, contact number, shipping and email address is accurate and up to date. It is your sole responsibility to provide us with any updated information as needed. You further agree that any email message which we send to you that has not returned by our mail servers, is confirmed to have been effectively received and constitutes due notice to you by electronic mail. You also agree that any phone message (be it on a cellular, office, or land line phone) that we leave with any answering of your phone, on your answering machine or voicemail, is effectively received by you and also constitutes appropriate notice to you given by way of telephone. Registration is not required to visit the Cell Blue Book; however, you will need to create an account if you desire to use all of the services and features or to complete a transaction of sale or trade in with us. If you register to open a new account, you thereby agree to provide accurate, truthful, and complete registration details. You must have the legal capacity to enter into such contracts. It is your sole responsibility to make any updates to your own given information. Every registration is for one individual person only, unless that information is specifically designated otherwise during your registration. We do not permit that other person should have access to the use of an account under a name that is not their own. You are solely responsible for preventing any unauthorized use. If you believe there has been such an occurrence as an unauthorized use, you should notify CBB immediately by emailing info@cellbluebook.com Upon receipt the quoted product, CBB will initiate the process of inspecting them. Cell Blue Book has the option to accept or reject the item(s), including and without limitations, to reject any item(s) not conforming to the originally accepted description you provided to our company. CBB reserves the right to recalculate or adjust the original quote for the item(s) if it's condition or accessories are inconsistent with the submitted information. This precedent shall also stand if the item does not arrive at the Cell Blue Book office in a timely manner (within 25 days of being given the quote). Item condition is strictly defined as:

Flawless: Functions flawlessly; Looks like it has never been used; Mint condition or in box

Good: Functions flawlessly; Normal and very slight wear and tear such as minimal faint scratches or scuffs

Broke: A phone is considered broken when any of the functions of the device are not working properly.

Non-functional: Functional or physical issues that prevent any use and can only be used for parts or recycling. In rare instances (for non-functioning or unusable devices), Cell Blue Book may revise any offer to zero, but will accept the item and ensure responsible, environmentally conscious recycling.

In the event that Cell Blue Book recalculates a quote, you have seven (7) calendar days to accept or reject the newly given quote. If you so choose to accept the new quote, you will be paid in accordance with these service terms. If you so choose to reject the new quote, Cell Blue Book will return the item(s) to you at the address from which it was originally sent. If the new quote is neither affirmatively accepted nor rejected by you during the seven (7) calendar day re-evaluation period, the new quote will be assumed to have been accepted by you and you will be paid the amount contained within the newly given quote in accordance with these service terms. Your acceptance, deemed or actual, of the original quote and/or any adjusted quote is final and irreversible. Your electronic items must be received by Cell Blue Book within twenty-five (25) calendar days after you are in acceptance of the original quote we sent to you via e-mail. At this point, you'll have also received packing and shipping recommendations that should be followed closely in order to avoid possible damage during transit or loss during shipment. All products received will be inspected by our team and Cell Blue Book has the option to accept or reject these items. Formal evaluation for all items can only occur once we receive your package. Cell Blue Book reserves the right to adjust the original quote given for the item(s) if a discrepancy with the original information given comes up during the inspection process. In the event Cell Blue Book recalculates your quote, you will have seven (7) calendar days to accept or reject the adjusted quote. If you accept the new quote, you will be paid as laid out in the service terms below. If you were to reject the new quote, Cell Blue Book will return the product to you at the address from which it was previously sent. If the new quote is neither accepted nor rejected by you during the seven (7) day period laid out for adjusted quotes, the new quote will be assumed to have been accepted and agreed upon by you. At this point, you will be paid the full amount of the new adjusted quote in accordance with these service terms. All cases of acceptance of the original quote and/or any adjusted quote is final and may not be reversed.

The payment process will begin as soon as all items pass our final inspection (once physically received). Please allow up to seven (7) business days for processing before a payment to be released for the items. Also be aware that checks are mailed via the USPS, and this may take additional time.

If a payment by way of check is issued by Cell Blue Book becomes lost in the mail system, a replacement check can only be issued after a sixty (60) calendar day waiting period

Upon acceptance of a quote from Cell Blue Book for an item and after submitting the required information, CBB will issue you by way of e-mail a prepaid shipping label. If you prefer to use any shipping service or carrier besides that which is offered by Cell Blue Book you must do so at your own sole expense and provide us with the appropriate tracking information.

When packaging your item(s) for shipment, be sure to include all such materials as was included in your original description when we calculated your given quote, as well as any other materials that came with your specific item(s) including, but not limited to the following such items: Software, accessories, adapters, chargers, and manuals. Failure to include any items you told us about when the quote was first calculated, or sending us a product which does not in any way match your original description, may impact the final value of your item(s) and may also result in a recalculated or adjusted quote. You remain solely responsible for any risk of loss for the shipped product(s) until receipt by way of delivery of the items to Cell Blue Book. You are responsible for any damages that may occur to your item(s) while in transit. Cell Blue Book is responsible for all risk of loss only once it opens the packaging which contains your product(s), so long as the received items did not arrive damaged from transit. The responsibility of Cell Blue Book ceases in the event it returns your product(s) to you for any reason. In such an event, risk of loss will be transferred back to you once CBB delivers the package to the carrier for return to you at the original shipment address given, and you will bear the risk of loss during transit. For item(s) involving devices that store personal files and/or data on hard drives, SD or SIM card or any other means, Cell Blue Book's standard practice is to immediately remove all such data from your sent item(s), however, Cell Blue Book makes no guarantee that it will do so. It is your sole responsibility to back up, store, or save any data that you wish to keep from your item(s) and remove any personal information before you send us your product(s). By sending your product(s) to our company, you agree to release us from any claim or liability as to the product(s) itself, as well as the data stored within such product(s). Cell Blue Book is not in any way responsible for loss suffered by you due to any data that is not erased from the device prior to sending to us, should it be obtained by a third party, nor are we responsible for any loss of data after you have submitted your product(s) to us. In order to use the services of Cell Blue Book, you must own all rights and interests in any and all item(s) you seek to sell, donate or recycle to our company. The products or the sale and shipment of such items to Cell Blue Book: (a) must not violate any legalities, statutes, ordinances, including without limitation all import and export laws. (b) shall not infringe upon third party intellectual property rights (including copyrights, trademarks, patents, trade secrets or other proprietary rights found to be applicable), and (c) shall not be counterfeit, stolen, or fraudulent in any form. You represent and warrant that the item(s) sent to us are free of any liens, debts, or encumbrances. By using our services, you also agree to indemnify Cell Blue Book from all claims or losses sustained by said company as a result of any breach of this warranty. From time to time, and at the sole discretion of Cell Blue Book, CBB may offer promotional programs as an incentive to our customers. Any promotions applicable to a client's payment shall be applied as an increment to the final value of the client's product(s), but they shall not be considered a change in that final value. Promotional programs have explicitly and separately defined terms, including but not limited to, expiration of usage per person and per individual transaction, as well as other limitations and restrictions to be laid out per each promotional program. Unless it is otherwise stated, promotions must be applied before the client's checkout. Once a checkout is completed, promotions can no longer applied to the same transaction. Cell Blue Book reserves the right, by its sole discretion, to cancel or refuse any promotions as deemed appropriate.